2005, Data Transformation, Key Performance Indicator and Testing

Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink

AWS Big Data

OCTOBER 11, 2023

Solution overview In this post, we walk through a call center analytics solution that provides insights into the call center’s performance in near-real time through metrics that determine agent efficiency in handling calls in the queue. The first dataset is fact data, which contains call center organization data.

Management

Management Metadata Analytics Dashboards

Best Web Analytics 2.0 Tools: Quantitative, Qualitative, Life Saving!

Occam's Razor

OCTOBER 19, 2010

First presented at an eMetrics summit in 2005 the 10/90 rule was borne out of my observations of why most companies fail miserably at web analytics. If you can show ROI on a DW it would be a good use of your money to go with Omniture Discover, WebTrends Data Mart, Coremetrics Explore. Five Reasons And Awesome Testing Ideas.

Analytics

Analytics Testing Measurement Optimization

Data Leaders Brief

Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink

Best Web Analytics 2.0 Tools: Quantitative, Qualitative, Life Saving!

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