Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer
Business Over Broadway
MAY 22, 2019
IoT Artificial Intelligence. Learn the basics of analytics; take a course in data science; this type of knowledge will help you understand the value of data and how AI/Machine Learning works. Juniper Research also forecasts that chat bots will save businesses about $8 billion annually by 2022.
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