Misled by metrics: 7 KPI mistakes IT leaders make
CIO Business Intelligence
JUNE 27, 2022
“If your company has data, you’re definitely leveraging it and trying to use insights from analytics to drive positive business outcomes,” says John Loury, president and CEO of Cause + Effect Strategy, a business intelligence consulting firm. It’s 2022, we’re past the age of DRIP — data rich, insight poor.”. ROI and Metrics
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