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CarMax drives business value with GPT-3.5

CIO Business Intelligence

x for business value even before ChatGPT became a household name. That is why the omnichannel used-car retailer earned a coveted spot on the 2023 CIO 100 Award list: for its early, innovative use of a nascent AI technology that led to a spike in page views as well as higher SEO ranking and placement that drove substantial business growth.

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7 sins of digital transformation

CIO Business Intelligence

But perhaps more importantly, they must learn from their previous big digital wins — and avoid repeating all-too-frequent mistakes that cause transformations to fail or lag behind expectations. With generative AI now a firm digital transformation priority , 2023-24 will mark the beginning of an AI-driven transformation era.