Remove 2023 Remove Digital Transformation Remove Experimentation Remove Predictive Analytics
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ADP’s cloud transformation pays dividends

CIO Business Intelligence

Vipul Nagrath, who was global CIO of ADP during the company’s early embrace of the cloud, spearheaded ADP’s companywide digital transformation, which started in earnest five years ago fueled by the company’s hybrid cloud. There’s a brand-new wave of digital transformation that’s coming,” he says.

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TIAA modernizes the customer journey with AI

CIO Business Intelligence

TIAA has also equipped JSOC with AI operations (AIOps) functionality to “proactively understand what is happening with anomaly detection, incident response management, root cause analysis, and predictive analytics of different customer journeys,” Durvasula says. Artificial Intelligence, CIO 100, Digital Transformation