The unfulfilled promise of automation: DNA matters
CIO Business Intelligence
APRIL 19, 2022
Connecting systems with RPA may be trivial, but it has very limited ROI until the business is ready to break the silos and redesign end to end processes. Going after full ROI moves an IA program from a technology play into technology + change management.” – Maxim Ioffe | Global Intelligent Automation Leader, WESCO.
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