article thumbnail

When the Voice of the Customer Actually Talks

Rocket-Powered Data Science

The goals of such activities are to improve customer service, customer interactions, customer engagement, and customer experience (CX) through just-in-time customer assistance, personalization, and loyalty-building activities. CX has become increasingly data-informed and data-driven, with VoC data being one of the key data sources.

article thumbnail

Why You Need to Get on the Zero Trust Network Access Express Lane

CIO Business Intelligence

For decades, VPNs have been championed as a secure way for remote workers to interact with corporate networks. VPNs deliver an encrypted tunnel, which makes it harder for a cyberthief to sniff the connection and steal enterprise data, but that’s pretty much all they do for security. Behavioral analytics and least-privilege access.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Four Reasons Why Retail Analytics Solutions Are Important

bridgei2i

Retail analytics enables the stakeholders to efficiently use data for creating a consistent customer experience across all channels. Since the retail market is highly volatile, retail analytics equips marketers with the necessary information to maintain a grip in the competitive landscape. Customer Behavior Analytics.

article thumbnail

Your Modern Business Guide To Data Analysis Methods And Techniques

datapine

In our data-rich age, understanding how to analyze and extract true meaning from the digital insights available to our business is one of the primary drivers of success. Despite the colossal volume of data we create every day, a mere 0.5% is actually analyzed and used for data discovery , improvement, and intelligence.

article thumbnail

Research shows extensive use of AI contains data breaches faster and saves significant costs

IBM Big Data Hub

The Cost of a Data Breach 2023 global survey found that extensively using artificial intelligence (AI) and automation benefited organizations by saving nearly USD 1.8 million in data breach costs and accelerated data breach identification and containment by over 100 days, on average.