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How To Transform The Customer Journey With AI And Big Data

Smart Data Collective

Econsultancy and Adobe asked B2B companies to report on what the most exciting opportunity for growth in 2020 is and the leading answer was, “customer experience.” This is slowly changing with the emergence of AI and big data to solve these challenges. What is Big Data? Analytics is the answer here.

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Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

We have also been able integrate Joulica real-time analytics into QuickSight dashboards—so within QuickSight, our users can use both standard QuickSight visualizations and Joulica widgets, as shown in the following example. To learn more about Joulica, please visit Joulica.io.