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Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

To help solve this problem, we chose Amazon QuickSight , a cloud-native business intelligence tool that allows you to embed insightful analytics into any application with customized, interactive visuals and dashboards. Embedding QuickSight to provide a 360-degree view At Joulica, our specialty is real-time analytics.

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Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

I was invited as a guest in a weekly tweet chat that is hosted by Annette Franz and Sue Duris. On a related note, this finding surprised me: Gartner’s hype cycle says that Customer Journey analytics won’t reach the “plateau of productivity” until over 10 years. I recently joined Indigo Slate to lead their research and analytics.