Dashboards, Interactive, Journey Analytics and Optimization

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

JUNE 12, 2023

Our founders previously led contact center research and development for a global contact center technology provider, and we founded Joulica because we saw that the shift to the cloud and growing demand for data and analytics would transform the customer service industry. To learn more about Joulica, please visit Joulica.io.

Analytics

Analytics Visualization Dashboards KPI

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

MAY 22, 2019

According to BI Intelligence, about 80% of businesses will use chatbots — which are applications that engage in interactive conversation using natural voice or text – by 2020. I recently joined Indigo Slate to lead their research and analytics. Using Customer Journey Orchestration and AI to Optimize Customer Experience: [link].

Machine Learning

Machine Learning Technology Digital Transformation Data Science

Data Leaders Brief

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Webinars

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