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Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

Our founders previously led contact center research and development for a global contact center technology provider, and we founded Joulica because we saw that the shift to the cloud and growing demand for data and analytics would transform the customer service industry. To learn more about Joulica, please visit Joulica.io.

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Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

I was invited as a guest in a weekly tweet chat that is hosted by Annette Franz and Sue Duris. Remember that digital transformation is about transforming your business and operating models with technology. I recently joined Indigo Slate to lead their research and analytics. IoT Artificial Intelligence.