Data Processing, Journey Analytics and Optimization

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

JUNE 12, 2023

We have also been able integrate Joulica real-time analytics into QuickSight dashboards—so within QuickSight, our users can use both standard QuickSight visualizations and Joulica widgets, as shown in the following example.

Analytics

Analytics Visualization Dashboards Interactive

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

MAY 22, 2019

I was invited as a guest in a weekly tweet chat that is hosted by Annette Franz and Sue Duris. On a related note, this finding surprised me: Gartner’s hype cycle says that Customer Journey analytics won’t reach the “plateau of productivity” until over 10 years. I recently joined Indigo Slate to lead their research and analytics.

Machine Learning

Machine Learning Technology Digital Transformation Data Science

Data Leaders Brief

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Webinars

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