Descriptive Analytics Key Performance Indicator Metrics Statistics 
Smart Data Collective
MARCH 11, 2022
This article will go over the concept of customer service analytics and some of the uses and advantages it could provide to a business. What Is Customer Service Analytics? Performance Evaluation. Customer service analytics assist you in tracking and comparing key performance indicators (KPIs) to service level agreements (SLAs).
Jet Global
MAY 1, 2023
Business End-User Benefits Embedding analytics into essential applications makes analytics more pervasive. As a result, end users can better view shared metrics (backed by accurate data), which ultimately drives performance. These tools enable users to quickly draw conclusions and monitor key performance indicators.
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