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Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

We have also been able integrate Joulica real-time analytics into QuickSight dashboards—so within QuickSight, our users can use both standard QuickSight visualizations and Joulica widgets, as shown in the following example.

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Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer

Business Over Broadway

Remember that digital transformation is about transforming your business and operating models with technology. On a related note, this finding surprised me: Gartner’s hype cycle says that Customer Journey analytics won’t reach the “plateau of productivity” until over 10 years. IoT Artificial Intelligence.