CIO Business Intelligence

MAY 16, 2022

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. How does ITIL reduce costs? Corporations and public sector organizations that have successfully implemented ITIL best practices report huge savings.

IT 105

IT Cost-Benefit ROI Risk 105

Occam's Razor

APRIL 25, 2011

" I'd postulated this rule in 2005, it is even more true in 2011. Making lame metrics the measures of success: Impressions, Click-throughs, Page Views. Use metrics that matter: Loyalty, Recency , Net Profit, Conversation Rate, Message Amplification , Brand Evangelist Index , Customer Lifetime Value and so on and so forth.

Marketing 126

Marketing Measurement Metrics Testing 126

AWS Big Data

OCTOBER 11, 2023

Near-real-time streaming analytics captures the value of operational data and metrics to provide new insights to create business opportunities. These metrics help agents improve their call handle time and also reallocate agents across organizations to handle pending calls in the queue.

Management 107

Management Metadata Analytics Dashboards 107

Domino Data Lab

JULY 22, 2019

You know, typically, when you think about running projects, running teams, in terms of setting the priorities for projects, in terms of describing, what are the key metrics for success for a project, that usually falls on product management. I can point to the year 2001. The fourth point is something that surprised us completely.

Data Science 109

Data Science Machine Learning Data Governance Modeling 109