Remove 2001 Remove 2019 Remove Measurement Remove ROI
article thumbnail

What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL 4, which was released in 2019, maintains the same focus on automating processes, improving service management, and integrating the IT department into the business. million ROI over three years, and Capital One reduced its “business critical” incidents by 92% over two years.

IT 105
article thumbnail

Themes and Conferences per Pacoid, Episode 12

Domino Data Lab

Sci Foo 2019. Their approach is to bombard “organoid” mini brains living in vats with potential cancer meds, to measure the meds’ relative effects. provides ways to kill 2-3 birds with one stone: better recommendations for people leveraging that data, along with better data governance, along with better ROI on research funding.