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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL 4, which was released in 2019, maintains the same focus on automating processes, improving service management, and integrating the IT department into the business. million ROI over three years, and Capital One reduced its “business critical” incidents by 92% over two years.

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Themes and Conferences per Pacoid, Episode 12

Domino Data Lab

Sci Foo 2019. provides ways to kill 2-3 birds with one stone: better recommendations for people leveraging that data, along with better data governance, along with better ROI on research funding. For example, meeting Carole Goble was one of the top highlights of Sci Foo 2019 for me. Do those concerns sound familiar?