Remove 2001 Remove Book Remove Business Intelligence Remove Metrics
article thumbnail

What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL’s systematic approach to IT service management (ITSM) can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change. ITIL is a collection of e-books, but merely going on a reading binge won’t improve your IT operations.

IT 105
article thumbnail

Data Science, Past & Future

Domino Data Lab

But the business logic kept getting more and more progressively rolled back into the middle layer, also called application servers, web servers, later being called middleware. Along with your database servers, you had, data warehousing and business intelligence. I can point to the year 2001. Then things changed.

article thumbnail

Common Problems With CPM Software

Jet Global

CPM is a subset of the even broader concept of business intelligence (BI). Once isolated within the finance department, CPM is now broadly employed in the form of reporting departmental metrics measured against targets. The term originated with Gartner, the global research and advisory firm , back in 2001.