2001, Business Intelligence, Dashboards and Key Performance Indicator

Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink

AWS Big Data

OCTOBER 11, 2023

Solution overview In this post, we walk through a call center analytics solution that provides insights into the call center’s performance in near-real time through metrics that determine agent efficiency in handling calls in the queue. The near-real-time insights can then be visualized as a performance dashboard using OpenSearch Dashboards.

Management

Management Metadata Analytics Dashboards

Common Problems With CPM Software

Jet Global

AUGUST 25, 2020

What Is Corporate Performance Management? CPM is a subset of the even broader concept of business intelligence (BI). The term originated with Gartner, the global research and advisory firm , back in 2001. This is especially true for businesses seeking to: Upgrade financial planning processes. Reduce costs.

Software

Software Metrics Finance Key Performance Indicator

Data Leaders Brief

Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink

Common Problems With CPM Software

Webinars

Stay Connected