What is ITIL? Your guide to the IT Infrastructure Library
CIO Business Intelligence
MAY 16, 2022
ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. How does ITIL reduce costs? Corporations and public sector organizations that have successfully implemented ITIL best practices report huge savings.
Let's personalize your content