Remove 2001 Remove Dashboards Remove IT Remove Key Performance Indicator
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Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink

AWS Big Data

Solution overview In this post, we walk through a call center analytics solution that provides insights into the call center’s performance in near-real time through metrics that determine agent efficiency in handling calls in the queue. The near-real-time insights can then be visualized as a performance dashboard using OpenSearch Dashboards.

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Common Problems With CPM Software

Jet Global

When it comes to optimizing business performance, there’s quite a bit of jargon that gets thrown around. Corporate performance management (CPM) is one example, and it’s often used interchangeably with business performance management and enterprise performance management. Improve key performance indicators (KPIs).