Remove 2011 Remove Cost-Benefit Remove Data Analytics Remove Data Collection
article thumbnail

The Growing Importance Of Data Collection For Customer Service

Smart Data Collective

Big data is crucial for any organization that wants to attract and retain customers. A study by McKinsey Global Institute found that data-driven companies are 400% more likely to retain customers and 2,200% more likely to acquire new ones. Freshdesk published an article on the importance of big data in customer service.

article thumbnail

Analytics and BI Bake-Off Rocks Data & Analytics Summit LIVE and IN PERSON, 2022!

Rita Sallam

Last year, we used global vaccine data , In 2020, we used population health data. In past Bake-Offs, we used loneliness and happiness data, opioid epidemic data, traffic fatalities, college costs, and homelessness. At a global level the number of people without reliable access to electricity spiked in 2011.

article thumbnail

Is Google BigQuery The Future Of Big Data Analytics?

Smart Data Collective

While you may think that you understand the desires of your customers and the growth rate of your company, data-driven decision making is considered a more effective way to reach your goals. The use of big data analytics is, therefore, worth considering—as well as the services that have come from this concept, such as Google BigQuery.

Big Data 132