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Making intelligent automation work at scale

CIO Business Intelligence

Spreading the news Telecom provider AT&T began trialing RPA in 2015 to decrease the number of repetitive tasks, such as order entry, for its service delivery group. The group was able to automate one process and then expanded the effort from there, according to Mark Austin, vice president of data science. “We

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The biggest enterprise technology M&A deals of the year

CIO Business Intelligence

Even though Nvidia’s $40 billion bid to shake up enterprise computing by acquiring chip designer ARM has fallen apart, the merger and acquisition (M&A) boom of 2021 looks set to continue in 2022, perhaps matching the peaks of 2015, according to a report from risk management advisor Willis Towers Watson.