2018, Customer Analytics and Data Governance

2020 Data Impact Award Winner Spotlight: Telkomsel

Cloudera

DECEMBER 2, 2020

After experiencing negative growth in 2018, Telkomsel made the strategic decision to focus solely on becoming a trusted provider of mobile, digital lifestyle, services, and solutions. With access to vast amounts of data from its customer base, the company knew its ability to mine this data would be a key driver of positive transformation.

Digital Transformation

Digital Transformation Cost-Benefit Data-driven Data Science

Doing a 180 on Customer 360 – The Preferred Path to Customer Insights

Cloudera

OCTOBER 30, 2018

Looking ahead, it is clear that the new requirement will be an investment in customer intelligence platforms (CIPs). Additionally, CIPs utilize technologies such as machine learning and AI to quickly and accurately deliver customer insights to the organization and enhance the experience for the customer.

Unstructured Data

Unstructured Data Data Lake Machine Learning Interactive

Data Leaders Brief

2020 Data Impact Award Winner Spotlight: Telkomsel

Doing a 180 on Customer 360 – The Preferred Path to Customer Insights

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