Misled by metrics: 7 KPI mistakes IT leaders make
CIO Business Intelligence
JUNE 27, 2022
Here are seven ways IT leaders are often misled by key performance indicators (KPIs) and other critical business and IT metrics. When studying a metric, it’s important to know who created it and the data source. “If It’s 2022, we’re past the age of DRIP — data rich, insight poor.”. ROI and Metrics
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