2023 Business Objectives Data Processing Key Performance Indicator 
CIO Business Intelligence
OCTOBER 23, 2023
CIOs and their IT teams have enjoyed a bump in power and prestige in recent years, as the C-suite has embraced continuous transformation, digital everything, and a host of emerging technologies — all enabled by IT. Yet many IT departments are struggling to reshape themselves to better meet the mandates of today.
CIO Business Intelligence
AUGUST 9, 2023
S&P Global Market Intelligence has found that digitally driven organizations outperform digitally delayed ones across a host of key metrics, including customer satisfaction, average time to respond to customer inquiries, customer lifetime value, customer acquisition, and marketing ROI.
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