CIO Business Intelligence

FEBRUARY 1, 2023

More capabilities through a single interaction platform Avaya Experience Platform opens the door to all sorts of new ways to work and engage. Supervisors can empower agents to be their best with live monitoring and automatic scorecards. smart routing, conversational AI, and real-time customer insights). Digital Transformation

Scorecard 97

Scorecard Digital Transformation Interactive Enterprise 97

FineReport

APRIL 26, 2023

” This type of Analytics includes traditional query and reporting settings with scorecards and dashboards. FineReport is also honorably mentioned in Gartner 2023 Magic Quadrant for ABI Platforms. Offers interactive and shared dashboards. Mobile-friendly and allows for interactive and shareable dashboards.

Big Data 52

Big Data Data Analytics Analytics Cost-Benefit 52

CIO Business Intelligence

OCTOBER 23, 2023

According to its 2023 research paper Total Enterprise Reinvention , “only 8% of companies are moving to adopt a strategy of Total Enterprise Reinvention.” Kanungo says CIOs must reduce the too-many formal interactions that happen and drive faster decision-making.

IT 132

IT Consulting Scorecard Key Performance Indicator 132

AWS Big Data

JUNE 14, 2023

The adoption of the dashboard led to a 73% reduction in hygiene issues from February 2022 to February 2023. The hygiene dashboard makes sure all the checks are enabled to safely promote customer outcomes with better planning and forecasting capabilities.

Dashboards 78

Dashboards KPI Scorecard Metadata 78