Remove 2024 Remove Digital Transformation Remove Experimentation Remove Modeling
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3 key digital transformation priorities for 2024

CIO Business Intelligence

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. I wrote in Driving Digital , “Digital transformation is not just about technology and its implementation. Luckily, many are expanding budgets to do so. “94%

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8 pressing needs for CIOs in 2024

CIO Business Intelligence

“In a world underpinned by change, it remains constant that digital transformation must be a core organizational competency,” she says. The most pressing responsibilities for CIOs in 2024 will include security, cost containment, and cultivating a data-first mindset.” Snow Software’s CIO Al Pooley agrees.

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TIAA modernizes the customer journey with AI

CIO Business Intelligence

JSOC, which TIAA opted to build in-house because existing commercial products did not have all the tools needed, has earned TIAA a 2024 CIO 100 Award for IT innovation and leadership. You can’t just go to an IT organization and ask them to build an AI model for retirement planning. This is the most complex ecosystem I have seen.”

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

Together, the two projects earned Tractor Supply a 2024 CIO 100 Award for IT leadership and innovation. As part of the rollout, each store is upgraded with an edge computing solution that leverages a container solution for point-of-sale devices, the management of security cameras, AI voice communications, and AI models with computer vision.

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King County enlists AI to reduce drug overdose deaths

CIO Business Intelligence

During the second phase, NLP and ML models created and trained by the King County Department of IT extract the pertinent information from these digitized reports. The ML models include classic ML and deep learning to predict category labels from the narrative text in reports.

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO Business Intelligence

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

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3 force multipliers for digital transformation

CIO Business Intelligence

While digital initiatives and talent are the board directors’ top strategic business priorities in 2023-2024, IT spending is forecasted to grow by only 2.4% The message to CIOs is to do more with less, and the implication is that CIOs must look at digital transformation initiatives differently than in years past.