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Conversational AI use cases for enterprises

IBM Big Data Hub

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. Organizations across industries increasingly benefit from sophisticated automation that better handles complex queries and predicts user needs.

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5 Sources of Data for Customer Analytics and Their Benefits

Smart Data Collective

Global businesses are projected to spend over $684 billion on big data by 2030. Marketing, product development, and customer experience should all benefit from these discoveries. Market analysts project that companies around the world will spend over $47 billion on customer journey analytics by 2030. Performance Evaluation.