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Knowledge

Occam's Razor

Qualitative Analysis: "What's Voice of Customer? " ~ Web Metrics: "What is a KPI? " ~ Web Metrics: "What is a KPI? " + Standard Metrics Revisited Series. "Engagement" Is Not A Metric, It's An Excuse. . + Tactical Analysis Articles. Why care about "the why?"

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Overview & Importance of Qualitative Metrics

Occam's Razor

This is the reason qualitative data is so hyper important. Combining the What (quantitative) with the Why (qualitative) will provide a company with a long term strategic competitive advantage. Combining the What (quantitative) with the Why (qualitative) will provide a company with a long term strategic competitive advantage.

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4Q – The Best Online Survey For A Website, Yours Free!

Occam's Razor

It gives me a great deal of delight to introduce 4Q: A true permission based on-exit survey that provides an easy to deploy, easy to use and easier still to analyze framework to answer 4 questions that no website owner can live without. Want to light a rocket fuel powered ability to take analytics to the next level? 4Q is for you. Ready to sign up?

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Make Sure You Know The Difference Between Strategic, Analytical, Operational And Tactical Dashboards

datapine

Organizations can also further utilize the data to define metrics and set goals. Of course, it is also important to choose the right KPI. The secret is out, and has been for a while: In order to remain competitive, businesses of all sizes, from startup to enterprise, need business intelligence (BI). Let’s get started.

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Measuring Online Engagement: What Role Does Web Analytics Play?

Occam's Razor

So much so that recently I was compelled to pen a warning post: “Engagement” Is Not A Metric, It’s An Excuse. It is important to measure the engagement of customers, prospective customers and detractors with our brand, in every space they engage with it in. Here's Theo. __. Definition of Customer Engagement (Engagement Index). '

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Qualitative Web Analytics: Heuristic Evaluations Rock!

Occam's Razor

I know that you agree Why is important. Why gives context to the What, and delightfully helps you not have to overlay your biases when you try to infer visitor intent form all the What (clickstream) data. Yet your site stinks like a skunk. The reasons are complicated. You are smart, so that is not it. What Are Heuristic Evaluations?

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Empowering Analysis Ninjas? 12 Signs To Identify A Data Driven Culture

Occam's Razor

First… it is important to realize that big data's big imperative is driving big action. 9: Your qualitative analysis practice rocks like crazy! #8: Every indicator we have is that companies are investing more in every facet of analytics. Consulting. 8: Your Team's DC, DR, DA effort allocation is 15%-20%-65%. #7: