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When the Voice of the Customer Actually Talks

Rocket-Powered Data Science

The goals of such activities are to improve customer service, customer interactions, customer engagement, and customer experience (CX) through just-in-time customer assistance, personalization, and loyalty-building activities.

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10 projects top of mind for IT leaders today

CIO Business Intelligence

From AI and data analytics, to customer and employee experience, here’s a look at strategic areas and initiatives IT leaders expect to spend more time on this year, according to the State of the CIO. 1 priority among its respondents as well.

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Database Activity Monitoring – A Security Investment That Pays Off

Smart Data Collective

Does DAM need a user behavior analytics (UBA) module? What is the role of machine learning in monitoring database activity? The first step in building these defenses is to understand how users, administrators, or applications interact with a database. This article will provide the answers. DAM features.

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Your Modern Business Guide To Data Analysis Methods And Techniques

datapine

Neural networks: A neural network is a form of machine learning which is far too comprehensive to summarize – but this explanation will help paint you a fairly comprehensive picture. A data analytics methodology you can count on. Build a data management roadmap. Data Analysis In The Big Data Environment.

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Research shows extensive use of AI contains data breaches faster and saves significant costs

IBM Big Data Hub

The newly launched IBM Security QRadar Suite offers AI, machine learning (ML) and automation capabilities across its integrated threat detection and response portfolio , which includes EDR , log management and observability, SIEM and SOAR.

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What is a phishing simulation?

IBM Big Data Hub

Monitoring: After sending the mock malicious emails, leaders closely track and record how employees interact with the simulated emails, monitoring if they click on links, download attachments or provide sensitive information.

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Modernizing Your Security Operations in the Next Phase of Covid

CIO Business Intelligence

Gradually replacing VPNs for a secure means of interacting with the enterprise network, one that includes enterprise-level authentication, and an encrypted tunnel that adds malware detection and eradication. Deploying behavioral analytics, continuous authentication, and machine learning (ML) together for anomaly detection.