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What is a business analyst? A key role for business-IT efficiency

CIO Business Intelligence

Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.

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Human-centered design and data-driven insights elevate precision in government IT modernization

IBM Big Data Hub

What makes or breaks the success of a modernization is our willingness to develop a detailed, data-driven understanding of the unique needs of those that we aim to benefit. We must allow this understanding to lead the process of configuring the technology, so it meets both human and business needs with precision and control.