Automated Business Analysis Is Spotting Insights Humans Missed

Corinium

Data overload is a growing problem for enterprise businesses. Analysis teams must often work manually to navigate seas of data and generate the specific insights their colleagues request.It can take multiple analysts weeks to gather, integrate and process the data they need. As a result, the insights they uncover may no longer useful by the time they’re generated. Worse still, this process means many valuable insights will never even be looked for in the first place.

A Fireside Chat: Martial Arts, Magic and Business Analysis

Adrian Reed's Blog

When people think of business analysis, they think of many things, but they probably don’t think of martial arts or magic. In this article, Paula Bell and Adrian Reed talk about these seemingly curve-ball topics, and their relevance to business analysis. Business Analysi

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A List Of Business Analysis Events For 2018

BA Learnings

If you’re ready for socializing and networking or just looking for professional development opportunities, here are some business analysis events to get you started in 2018. ProjectWorld*BusinessAnalystWorld holds this year from June 4-7, 2018 in Toronto and is reputed to be the largest series of conferences for project managers and business analysts in North America. The event provides insight into key areas of Business Analysis, Architecture, Processes, and Transformation.

Interview: Liz Calder on Cognitive Biases and Business Analysis

Adrian Reed

Dr Liz Calder is a consultant Business Analyst based in Cheshire. Liz is Director of Blue Raccoon Ltd, a Business Analysis consultancy and is currently the IIBAUK Communities Director for the Scotland and North regions. Business AnalysisIn today’s blog post, we break from our usual format to bring you an interview with Dr Liz Calder of Blue Raccoon.

What An In-Flight Meal And The Cookie Monster Can Teach Us About Business Analysis

Adrian Reed

But, being the self-confessed BA geek that I am, my thoughts then immediately came back to business analysis and logic …. There are many tools in our toolkit that can help us avoid these misunderstandings, including use of a range of general model types, business rules (alongside standard business vocabulary and a concept model), acceptance criteria and lots more beside. Business Analysis Requirements Elicitation

What is the Paired Sample T Test and How is it Beneficial to Business Analysis?

Smarten

This article discusses the Paired Sample T Test method of hypothesis testing and analysis. For example, a business might use this technique to understand whether there was a difference in manager salaries before and after undertaking a PhD program. When this process is applied to patients B, C, and D, the results of the analysis for “Before” and “After” can be paired by patient to determine the effects and success rate of these treatments.

What is Spearman’s Rank Correlation and How is it Useful for Business Analysis?

Smarten

This article describes the Spearman’s Rank Correlation and how it is used for enterprise analysis. How is Spearman’s Rank Correlation Useful for Business Analysis? Business Problem: An educational organization wants to assess students’ rating, based on two different sources of observation. Business Benefit: This analysis will help the organization to assess the consistency of the ratings provided by the two sources of student ranking and observation.

What is Frequent Pattern Mining (Association) and How Does it Support Business Analysis?

Smarten

First, we will want to understand the terminology used in this type of analysis. How Does Frequent Pattern Mining Support Business Analysis? This method of analysis can be useful in evaluating data for various business functions and industries. Basket Data Analysis – To analyze the association of purchased items in a single basket or single purchase. To understand the value of this applied technique, let’s consider two business use cases.

Tactical Problem Solving: Brown Cow Revisited

Adrian Reed's Blog

When used in a business analysis context, it reminds us that we tend to start a situation with a “How Now” view, a current state. When I heard this conversation, my analysis antenna twitched. Business Analysis Agility. Business Analysis

Disco Lights, Hybrid Facilitation & Early BA Engagement

Adrian Reed's Blog

This becomes interesting for those of us that practice business analysis. Facilitation is a core skill for business analysis. Adrian is a keen advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring.

Is Feedback Really A “Gift”?

Adrian Reed's Blog

About the author: Adrian Reed is Principal Consultant at Blackmetric Business Solutions , an organisation that offers Business Analysis consulting and training solutions. Business Analysis Stakeholder Management

Legislative Agility, E-Scooters and Organisational Change

Adrian Reed's Blog

Put differently, whereas once technology was seen as ‘the bottleneck’, this really doesn’t have to be the case today, and other parts of the wider organisational architecture and business context appear to be the things that are slower to adapt. Business Analysis Enterprise Analysis

The Tricky Question of “Purpose”

Adrian Reed's Blog

When creating or ‘improving’ some kind of product, business process or service, a question that will often crop up is that of purpose. This article is kindly supported by the Building Business Capability Conference. Business Analysis Enterprise Analysis Stakeholder Management

The “Solution” Is Simple, Isn’t It?

Adrian Reed's Blog

A very brief introduction can be found in Rosenhead & Mingers (2001) ‘Rational Analysis for a Problematical World Revisited’, pp.276-284). This chapter is a useful overview of some systems thinking techniques as they might apply in business analysis. Business Analysis

IT 74

The Snowman Fallacy

Adrian Reed's Blog

This brings us on to a common fallacy that has relevance for business and business analysis too. This manifests itself throughout the business lexicon, from executives talking about “customer value” (Which customers? Business Analysis Stakeholder Management

Cartoon Villain Or Just Misunderstood? : Don’t Judge a Stakeholder By Their Actions Alone

Adrian Reed's Blog

OK, so in a business situation we probably wouldn’t be fussing over stamps but we might observe other actions and attribute some kind of motivation or intent to them which may or may not be true. Business Analysis Stakeholder Management

Perhaps We Should Welcome ‘Process Saboteurs’?

Adrian Reed's Blog

As anyone who has implemented a business process will tell you, whenever humans are involved there will be variation. When processes are designed rigidly, this can lead to situations where it appears—on the face of it—that people actively sabotage our carefully designed business processes.

Project Outcome or Barnum Statement?

Adrian Reed's Blog

I’ve also performed the same act in London, Johannesburg and Minneapolis—although all of this becomes far less exciting when you find out it’s actually a presentation that draws similarities between business analysis and magic (and there are a surprising number of similarities….).

The Obviousness Trap: Double Yellow Lines And The Danger Of Unrecognised Misunderstandings

Adrian Reed's Blog

This example illustrates a set of implications that are relevant for what we do as business analysts and change professionals. Adrian is a keen advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring.

Decision Making: Context Is Crucial

Adrian Reed

A lack of explicit agreement over how a decision will be made can lead to delays and analysis paralysis. As business analysts we can help to keep these considerations firmly on the agenda. Business Analysis Stakeholder Management

Connection, Community and COVID-19

Adrian Reed

I refer to myself as a ‘Business Analyst’. However, I secretly consider myself to be a member of a range of professional communities—I use Systems Thinking just as much as Business Analysis in my work, but that idea doesn’t always ‘fit the mould’ when it said explicitly.

Re-Thinking The Problem: Did You Think Better [On Some Things] When You Were Younger?

Adrian Reed

I luckily, very quickly, found a route out—and a couple of years later landed (very fortuitously) into the world of business analysis (where challenge is welcomed and age isn’t a barrier!). About the author: Adrian Reed is Principal Consultant at Blackmetric Business Solutions , an organisation that offers Business Analysis consulting and training solutions. Business AnalysisImage Credit: © indigolt — stock.adobe.com #105350281.

Is ‘The App That Chimes The Loudest’ Robbing Your Attention?

Adrian Reed

About the author: Adrian Reed is Principal Consultant at Blackmetric Business Solutions , an organisation that offers Business Analysis consulting and training solutions. Business Analysis Professional Development Project Management

Happy Anniversary & THANK YOU! Ten years of AR’s Blog

Adrian Reed

Business Analysis isn’t all serious (Photo taken at #BA2019). If we all just publish one article, make one video, reply to one LinkedIN article a month, speak at one IIBA UK event, write one letter to our MP highlighting the importance of business analysis, then just imagine how much more connected we’d all become… One reflection. Business AnalysisIf there’s one thing that acts as a ‘leveller’ it’s time.

Beware “Efficiency” Myths: Are You Just Shifting The Burden?

Adrian Reed

I’ve heard it said that good quality business analysis acts as the “conscience of the organisation” I really wish I could remember who said this so I could credit them, as this has always stuck with me as a really important ethical point. Business Analysis

What a Fountain can Tell us About Process Design: Mechanistic isn’t Adaptive

Adrian Reed

Customer expectations and the external business environment are fast moving and the metaphorical ‘aliens’ are far more likely to land. Momentum grows and we miss it as we are so busy fooling ourselves with metrics that made sense yesterday. About the author: Adrian Reed is Principal Consultant at Blackmetric Business Solutions , an organisation that offers Business Analysis consulting and training solutions. Business Analysis

Reflections on studying (and passing) the IIBA®-AAC (Agile Analysis Certificate)

Adrian Reed

As I’m sure many readers will be aware, the International Institute of Business Analysis (IIBA®) recently launched the IIBA®-AAC. AAC stands for “Agile Analysis Certificate” and as you’d expect this is a certification program aimed at BAs working in an agile environment. The AAC is an exam aimed at business analysis practitioners who are working in an agile environment. Business Analysis CBAP / CCBA

Beware “Ruthless Efficiency”: You Need Slack To Adapt

Adrian Reed

Yet, presumably due to ‘ruthless efficiency’ there are fewer staff available… so at busy times they respond by leaving it open. Yet so often organisations end up achieving the illusion of efficiency—and as business analysts and practitioners of change it is for us to call this out when we see it happening. (* See Checkland’s work on the 3/5 Es. Business Analysis Enterprise Analysis

Non-Conformance: What A Hedge Can Teach Us About Process Improvement

Adrian Reed

Imagine the scene: You’re just about to start the analysis for a project which involves a large contact centre employing hundreds of people. says the manager, “this will save you interviewing our busy front-line workers!”. With this in mind, when we are carrying out business analysis and improvement work it’s important that we understand how the work really works. Business Analysis

Gulls, Shellfish and Change: The Change Profession Needs More Empathy

Adrian Reed

I suspect many people reading this blog will work in a ‘change’ of some description, whether a business analyst, project manager, consultant or similar role. Change is an inherently human endeavour, yet it is often talked about in the language of business, or the jargon of management.

Rucksack Rules: What A High-School Bag Tells Us About BA Identity

Adrian Reed

As business analysts we often like to ensure there is a clear differentiation between what we do and what project managers do. Yet, we have probably all been in situations where the ‘healthy tension’ between project management and business analysis turns a little ugly. There is so much to be learned at the edges of business analysis, and this feels like a very exciting time for our profession. Business Analysis Stakeholder Management

Being a BA in the Screen-Scrolling Economy: Business Analyst as Stakeholder Advocate

Adrian Reed

What This Means For Business And Business Analysis. Yet with careful analysis and planning we can use this insight to make a range of relevant testable hypotheses for change. There is a crucial role for us to play here as business analysts: we are well placed to understand different stakeholder perspectives, consider and advocate different views and ensure that any intervention proposed will maximise the potential value across our stakeholder communities.

Confessions of a BA: Deleting my ‘CYA file’

Adrian Reed

About the author: Adrian Reed is Principal Consultant at Blackmetric Business Solutions , an organisation that offers Business Analysis consulting and training solutions. Adrian is a keen advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring. Business Analysis Stakeholder ManagementImage Credit: © Africa Studio — stock.adobe.com #188432485.

What Kind Of Message Does Your Process Send To Your Customers?

Adrian Reed

One thing I find about being a BA is that I can’t switch the analysis off. I recently went into “analysis mode” having checked into a hotel, exhausted after running a workshop. What This Means For Business Analysis. However, this is an area where business analysis helps a great deal. Adrian is a keen advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring.

False Dichotomies and Political Narratives: It Matters To All of Us

Adrian Reed

There have been many reasons for this, not least that my day job has been very busy but another overriding reason is I have been trying to stop myself blogging anything too political. Business Analysis

Migration Headaches: Granularity of Data

Adrian Reed

NO – No Business use. NO – No Business use. CL – Clerical Business Use Only. Here we have an issue, because clerical business use was accepted as standard, it has never been recorded. Where a policy has “No business use” selected against it, this could mean either: No business use at all Clerical business use. This causes an issue for mapping to the new set of configured options, as there is now a specific option for clerical business use.

Customer Centricity Is Crucial, But It’s Not Enough

Adrian Reed

In a dynamic and competitive business environment, this is a sensible move. About the author: Adrian Reed is Principal Consultant at Blackmetric Business Solutions , an organisation that offers Business Analysis consulting and training solutions. Adrian is a keen advocate of the analysis profession, and is constantly looking for ways of promoting the value that good analysis can bring. Business Analysis Stakeholder Management

Interview: Systems Thinking & Pre-Project Problem Analysis

Adrian Reed

At the recent Building Business Capability conference, Filip Hendrickx of Altershape recorded a short interview, where we discussed the relevance of Pre-Project Problem Analysis and Systems Thinking for business analysis. NB: If these topics are of interest, be sure to check out our Pre-project Problem Analysis and Systems Thinking training courses. Business Analysis Pre-Project Problem Analysis Systems Thinking

The Brake, The Car Horn And What It Tells Us About Organisational Conflict

Adrian Reed

” This might sound abstract and unrelated to business and business analysis, but substitute “road rage” for “change rage”, “power plays” or “politics” and things start to look really similar. The reality is that we all bring our own perspectives, our own “lens” and our own baggage to a situation. This article is kindly supported by the Building Business Capability Conference. Business Analysis

The Importance of “Zooming Out”: Elephants and Trains

Adrian Reed

A problem that bedevils many a project is the lack of up-front, holistic (pre-project) problem analysis. Or, in project terms, we accelerate towards a prescribed solution only to discover later that it doesn’t actually meet the core business needs. This is a crucial area where business analysis can be extremely valuable. There is an entire knowledge area (‘Strategy Analysis’) in the BABOK® which focuses on these types of activity.

Hotel Orange Juice: The Problem You ‘See’ Affects The ‘Solution’ That You Consider

Adrian Reed

It is all-too-easy to get caught in a fire-fighting doom-loop where symptoms are addressed rather than root causes, and everyone is consumed with tactical ‘busy-work’. It was very busy, and I suspect she was under quite a lot of pressure to ensure her list of tasks were completed. As business analysts and practitioners of holistic change, it is crucial that we work with our stakeholders to understand these deeper levels of problems. Business Analysis Enterprise Analysis

The Biggest Mistake Web Analysts Make… And How To Avoid It!

Occam's Razor

And yet our work results in very little impact on the business in terms of action taken by company leaders. What dimensions, if analyzed, will deliver juicy business insights? If you fall into the "Analyst really wanting to do the hard work but does not have the connection to Superiors, or other teams, and looking for any way out to identify business purpose" category. You are going to have to throw away the shackles, and think like a business owner.

It’s Time We Revisited Our NFRs: Let’s Add Sustainability and Diversity & Inclusion

Adrian Reed

As anyone who has ever worked with me will know, I’m somewhat of an advocate of Non-Functional Requirements (NFR) Analysis. This article is kindly supported by the Building Business Capability Conference. About the author: Adrian Reed is Principal Consultant at Blackmetric Business Solutions , an organisation that offers Business Analysis consulting and training solutions. Business Analysis