CIO Business Intelligence

JUNE 26, 2023

billion to help enterprises optimize their IT expenditure, particularly cloud costs, as they try to navigate uncertain macroeconomic conditions. While ApptioOne can be used by enterprises to manage hybrid cloud, Apptio Cloudability can be used to monitor public cloud spending and expenditure optimization.

Optimization 78

Optimization Cost-Benefit IT Consulting 78

CIO Business Intelligence

MARCH 22, 2022

In a bid to help enterprises optimize customer service, Google Cloud is extending its Contact Center AI (CCAI) service with the ability to integrate with CRM (customer relationship management) applications in order to provide real-time insights and data analytics. Modernizing the contact center with CCaS. “The

Optimization 140

Optimization Interactive Enterprise Optimization Sales 140

CIO Business Intelligence

MARCH 29, 2022

For the past decade, process mining specialist Celonis has been helping enterprises optimize processes around their ERP systems — and more recently has branched out to help them optimize their use of workflow automation platforms, too. Process mining comes of age.

IT 98

IT Enterprise Optimization Cost-Benefit Optimization 98

CIO Business Intelligence

APRIL 12, 2022

trillion in 2021, according to financial market data provider Refinitiv. Already this year, there are numerous smaller M&A deals, as enterprise software providers buy their way into new markets or acquire new capabilities rather than develop them in house. Infosys buys oddity for digital marketing capabilities.

Enterprise 143

Enterprise Technology Consulting Software 143