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What is digital transformation? A necessary disruption

CIO Business Intelligence

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Digital transformation is the integration of digital technologies into all aspects of business operations.

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4 steps to connect change management and DevOps

CIO Business Intelligence

Regular meetings or change review boards can be established to evaluate and prioritize change requests, ensuring they align with business objectives and compliance requirements. Use metrics and key performance indicators (KPIs) to assess the effectiveness of your change management processes.

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What is a project management office (PMO)? The key to standardizing project success

CIO Business Intelligence

PMOs will often be headed up by a director who is responsible for ensuring project alignment with business objectives. Either way, project managers are a key role for PMOs, providing leadership over individual projects. Digital Transformation, IT Leadership, Project Management Tools

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Transforming IT for digital success

CIO Business Intelligence

Best practices that can create a more customer-centric mindset among the technology team include using the agile development methodology, setting customer-focused key performance indicators , and working across business functions to break down operational siloes. Digital Transformation, IT Leadership, IT Strategy

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Incident management vs. problem management: What’s the difference?

IBM Big Data Hub

An increase in organizations pursuing digital transformation and other technology-driven operations makes incident management even more important given the dependence on technology to deliver solutions to customers. ITIL processes connect IT services to business operations so that they can change when business objectives change.

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Getting Started With People Analytics

Sisense

In The Future of Work , we explore how companies are transforming to stay competitive as global collaboration becomes vital. As companies digitally transform and become data-driven, each department and team needs to find its own ways to embrace data and insights to make smarter decisions.