CIO Business Intelligence

OCTOBER 23, 2023

One way they’re doing that is by reimagining the IT function, say management consultants, executive advisors, and CIOs themselves. Organizations that enhance customer experience can boost sales by upwards of 7% and profitability between 1% and 2% , according to management consulting firm McKinsey.

IT 137

IT Consulting Scorecard Key Performance Indicator 137

datapine

JANUARY 18, 2023

Businesses use this type of report to spot any issues and define their solutions, or to identify improvement opportunities to optimize their operational efficiency. Rather is the sales department, customer service, logistics, or finances, this specific report type help track and optimize performance on a deeper level.

Reporting 201

Reporting Metrics Dashboards Visualization 201

Occam's Razor

AUGUST 9, 2016

For consultants and opinion makers you no longer have to accept any baloney peddled to you about what analytics tool is the best or better fit for your company/client. Start with the scorecard in the overview report. This report is sub-optimally constructed. Move on to Page Timings to find the pages that might be having issues.

Analytics 109

Analytics Metrics Reporting Strategy 109

AWS Big Data

JUNE 14, 2023

Our team was formed in 2019 as an informal group of four analysts who supported ad hoc analysis for a division of ProServe consultants. In 2022, one of the KPI Monitoring dashboards helped save at least 5,600 hours in total across 230 managers and 2,000 consultants.

Dashboards 77

Dashboards KPI Scorecard Metadata 77