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How The Cloud Made ‘Data-Driven Culture’ Possible | Part 2: Cloud Adoption

BizAcuity

Benefits of Cloud Adoption. Quick recap from the previous blog- The cloud is better than on-premises solutions for the following reasons: Cost cutting: Renting and sharing resources instead of building on your own. But currently, cloud CRMs like Salesforce and Hubspot are popular for their convenience and benefits.

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5 Sources of Data for Customer Analytics and Their Benefits

Smart Data Collective

Therefore, you need sophisticated customer analytics to analyze complex customer behavior. This article will go over the concept of customer service analytics and some of the uses and advantages it could provide to a business. There are a lot of great benefits of using big data in customer service.