article thumbnail

Using Analytics to Maximize Revenue with a SaaS Business Model

Smart Data Collective

One survey found 83% of customers attributed their brand loyalty to the ability to trust a company. Customer retention and loyalty are particularly crucial for Software-as-a-Sales companies who rely on repeat subscriptions of products. What Are SaaS sales? How is SaaS sales different?

article thumbnail

AI and Analytics Importance in Automotive Industry

Smart Data Collective

For example, instead of calling or filling a paper form to apply for finance , customers can do so online and check if they’re eligible in the first place and then have a sales assistant follow-up with the application. This step can save a lot of time for both companies and customers if it’s set-up correctly. Customer Analytics.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How The Cloud Made ‘Data-Driven Culture’ Possible | Part 2: Cloud Adoption

BizAcuity

Benefits of Cloud Adoption. Quick recap from the previous blog- The cloud is better than on-premises solutions for the following reasons: Cost cutting: Renting and sharing resources instead of building on your own. But currently, cloud CRMs like Salesforce and Hubspot are popular for their convenience and benefits.

article thumbnail

CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers. Companies are expected to spend over $24 billion on customers analytics technology by 2025. The benefits of analytics to understand the customer journey cannot be overstated.

article thumbnail

What is the Future of Business Intelligence in the Coming Year?

Smart Data Collective

In this article, you’ll discover: upcoming trends in business intelligence what benefits will BI provide for businesses in 2020 and on? Augmented analytics uses artificial intelligence to process data and prepare insights based on them. Future of Business Intelligence: Benefits Provided. Future of BI: What Does it Hold?

article thumbnail

5 Sources of Data for Customer Analytics and Their Benefits

Smart Data Collective

Therefore, you need sophisticated customer analytics to analyze complex customer behavior. This article will go over the concept of customer service analytics and some of the uses and advantages it could provide to a business. There are a lot of great benefits of using big data in customer service.

article thumbnail

PODCAST: COVID19 | Redefining Digital Enterprises – Episode 9: The Impact of COVID-19 on Consumer Technology & Durables

bridgei2i

Suvodip brings in over fifteen years of analytics consulting experience, helping organizations drive profitable growth through the power of analytics. He brings deep experience supporting high tech e-commerce and retail clients in the areas of marketing, pre-sales analytics, and web analytics.