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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers. Companies are expected to spend over $24 billion on customers analytics technology by 2025. The benefits of analytics to understand the customer journey cannot be overstated.

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Mentoring to build workforce diversity

Insight

We then hosted a remote speed-networking event for the mentees and mentors to connect. Looking ahead, we plan to share an update on lessons learned from this experience and also hope to measure its impact?—?both Who were these Insight alumni mentors? We are also excited to see how these relationships continue to develop over time.

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Create an end-to-end data strategy for Customer 360 on AWS

AWS Big Data

Pillar 3: Analytics The analytics pillar defines capabilities that help you generate insights on top of your customer data. Your analytics strategy applies to the wider organizational needs, not just C360.

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What Is Embedded Analytics?

Jet Global

Decrease costs by improving inventory management of goods, monitoring processes to increase resource utilization, or simply making it faster and easier for users to access the analytics they need. Manage compliance through up-to-the-minute performance measures, workflow automation, and essential regulatory reports.