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CCaaS is a Vital Tool for Managing Customer Analytics

Smart Data Collective

One of the most important reasons companies are investing in analytics technology is to improve their understanding of their customers. Companies are expected to spend over $24 billion on customers analytics technology by 2025. The benefits of analytics to understand the customer journey cannot be overstated.

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Announcing the 2021 Data Impact Awards

Cloudera

2020 saw us hosting our first ever fully digital Data Impact Awards ceremony, and it certainly was one of the highlights of our year. We saw a record number of entries and incredible examples of how customers were using Cloudera’s platform and services to unlock the power of data. HYBRID & MULTI-CLOUD INNOVATION. PEOPLE FIRST.

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Mentoring to build workforce diversity

Insight

It can also provide a mechanism for employees to identify visible role models and build stronger networks. We then hosted a remote speed-networking event for the mentees and mentors to connect. Who were these Insight alumni mentors?

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How The Cloud Made ‘Data-Driven Culture’ Possible | Part 2: Cloud Adoption

BizAcuity

IaaS is mainly used for developing softwares (testing and development, batch processing), hosting web applications and data analysis. The importance of customer analytics cannot be overstated in today’s world. The most basic layer of the three platforms on which the rest (PaaS and SaaS) are built on.

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Meet the newest Data Superheros: The Sixth Annual Data Impact Awards Finalists Are…

Cloudera

From AI models that power retail customer decision engines to utility meter analysis that disables underperforming gas turbines, these finalists demonstrate how machine learning and analytics have become mission-critical to organizations around the world. Brian Carpenter , Co-Host, The Hot Aisle Podcast, @intheDC.

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Build a serverless analytics application with Amazon Redshift and Amazon API Gateway

AWS Big Data

Event-driven model Event-driven applications are increasingly popular among customers. Analytical reporting web applications can be implemented through an event-driven model. This model also allows you to scale without manual intervention. These CloudFormation templates are run using the script.sh

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Create an end-to-end data strategy for Customer 360 on AWS

AWS Big Data

The following diagram illustrates the unification pillar for a unified customer profile and single view of the customer for downstream applications. Unified customer profile Graph databases excel in modeling customer interactions and relationships, offering a comprehensive view of the customer journey.