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5 Sources of Data for Customer Analytics and Their Benefits

Smart Data Collective

Therefore, you need sophisticated customer analytics to analyze complex customer behavior. This article will go over the concept of customer service analytics and some of the uses and advantages it could provide to a business. Analyzing the Reasons of Customer Churn.

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Create an end-to-end data strategy for Customer 360 on AWS

AWS Big Data

Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used to identify patterns and trends in customer behavior, which can inform data-driven decisions to improve business outcomes.

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What Is Embedded Analytics?

Jet Global

In a recent study by Mordor Intelligence , financial services, IT/telecom, and healthcare were tagged as leading industries in the use of embedded analytics. Healthcare is forecasted for significant growth in the near future. Read on for new ways to monetize your embedded analytics offerings.

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Embedded Analytics in 2023: A Year in Review

Jet Global

Here are some of the top trends from last year in embedded analytics: Artificial Intelligence : AI and embedded analytics are synergistic technologies that, when combined, offer powerful capabilities for data-driven decision-making within applications. Scalability : Think of growing data volume and performance here.