Dashboards, Events, Interactive and Journey Analytics

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

AWS Big Data

JUNE 12, 2023

Our founders previously led contact center research and development for a global contact center technology provider, and we founded Joulica because we saw that the shift to the cloud and growing demand for data and analytics would transform the customer service industry. To learn more about Joulica, please visit Joulica.io.

Analytics

Analytics Visualization Dashboards KPI

Qualtrics seeks to broaden picture of employee engagement

CIO Business Intelligence

APRIL 27, 2022

And it will use those profiles in a new tool it launched today: Employee Journey Analytics. Forrester’s principal analyst for employee experience, David Brodeur-Johnson, expressed concern about the privacy implications of being able to drill down into an employee’s survey responses and their correlation with workplace events.

Journey Analytics

Journey Analytics Interactive Enterprise Management

Data Leaders Brief

Joulica unifies real-time and historical customer experience analytics with Amazon QuickSight

Qualtrics seeks to broaden picture of employee engagement

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