Smart Data Collective

MARCH 11, 2022

Performance Evaluation. Customer service analytics assist you in tracking and comparing key performance indicators (KPIs) to service level agreements (SLAs). You may also reward top achievers and encourage your staff to perform better. Customer experience analytics can help you make more money.

Customer Analytics 119

Customer Analytics Analytics Key Performance Indicator Big Data 119

datapine

JANUARY 31, 2022

Business intelligence can also be referred to as “descriptive analytics”, as it only shows past and current state: it doesn’t say what to do, but what is or was. As mentioned above, one of the great benefits of business intelligence and analytics is the ability to make informed data-based decisions.

Business Intelligence 214

Business Intelligence Analytics Cost-Benefit ROI 214

Jet Global

MAY 1, 2023

They are integrated into everything, from the driving of performance (Progressive, State Farm), to home energy usage (Nest, Belkin). As rich, data-driven user experiences are increasingly intertwined with our daily lives, end users are demanding new standards for how they interact with their business data.

Analytics 52

Analytics Cost-Benefit Visualization Dashboards 52