Transforming IT for digital success
CIO Business Intelligence
OCTOBER 23, 2023
Organizations that enhance customer experience can boost sales by upwards of 7% and profitability between 1% and 2% , according to management consulting firm McKinsey. In this new world, IT must have a two-pronged strategy, one focused on cost optimization and the other on digital innovation, Palaniappan says.
Let's personalize your content