Metrics Publishing ROI Scorecard 
datapine
JANUARY 18, 2023
This insightful report displays relevant metrics such as the top-performing agents, net promoter score, and first contact resolution rate, among others. A good example is a KPI scorecard. It serves up a balanced blend of metrics that will empower you to boost engagement as well as retention rates.
Occam's Razor
JANUARY 30, 2012
When it comes to data analysis, you are usually more likely to see me share guidance on advanced segmentation or custom reports or advanced social metrics or controlled experiments or economic value or competitive intelligence or web analytics maturity or one of an infinite number of difficult, if hugely rewarding, things. Not today.
Expert insights. Personalized for you.
201 
Let's personalize your content