Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink
AWS Big Data
OCTOBER 11, 2023
The near-real-time insights can then be visualized as a performance dashboard using OpenSearch Dashboards. Visualize KPIs of call center performance in near-real time through OpenSearch Dashboards. HandleTime – This customer service metric measures the length of a customer’s call. The following screenshot shows an example.
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