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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

Corporations and public sector organizations that have successfully implemented ITIL best practices report huge savings. For example, in its Benefits of ITIL paper, Pink Elephant reports that Procter and Gamble saved about $500 million over four years by reducing help desk calls and improving operating procedures.

IT 96
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11 Digital Marketing “Crimes Against Humanity”

Occam's Razor

" I'd postulated this rule in 2005, it is even more true in 2011. Your website was created in 1996, updated slightly in 2001, and left to rot ever since. via David Rekuc] "Have lunch, get to know your fellow man (or woman), share reports and success metrics and goals." The 10/90 rule. People matter.

Marketing 126