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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

Corporations and public sector organizations that have successfully implemented ITIL best practices report huge savings. For example, in its Benefits of ITIL paper, Pink Elephant reports that Procter and Gamble saved about $500 million over four years by reducing help desk calls and improving operating procedures.

IT 105
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12 famous ERP disasters, dustups and disappointments

CIO Business Intelligence

Panorama Consulting Solutions, which regularly surveys businesses on the outcomes of their ERP projects, shows in its 2022 report that 81% of projects met ROI expectations a year or more after go-live. ERP pains are a recurring illness for Invacare, which also had problems with an earlier upgrade between 2005 and 2009.

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11 Digital Marketing “Crimes Against Humanity”

Occam's Razor

" I'd postulated this rule in 2005, it is even more true in 2011. via David Rekuc] "Have lunch, get to know your fellow man (or woman), share reports and success metrics and goals." Example: Spending $50,000 on building links when you can't measure ROI." The 10/90 rule. People matter. " 22. [via

Marketing 126
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Digital Marketing And Analytics: Two Ladders For Magnificent Success

Occam's Razor

Or Ford (it is amazing that in 2013, for such an expensive product, it looks so… 2005). Bonus: Facebook Marketing: Best Metrics, ROI, Business Value ]. If you open your copy of Google/Adobe Analytics or CoreMetrics or Webtrekk you'll notice that every single report has a gigantic number of metrics in it. Beat Beneful.

Marketing 165
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Best Web Analytics 2.0 Tools: Quantitative, Qualitative, Life Saving!

Occam's Razor

First presented at an eMetrics summit in 2005 the 10/90 rule was borne out of my observations of why most companies fail miserably at web analytics. If you can show ROI on a DW it would be a good use of your money to go with Omniture Discover, WebTrends Data Mart, Coremetrics Explore. Fourth Bit Of Context. The 10/90 Rule! You may not.

Analytics 135