Remove 2005 Remove Business Intelligence Remove Metrics Remove Reporting
article thumbnail

Modernize a legacy real-time analytics application with Amazon Managed Service for Apache Flink

AWS Big Data

Near-real-time streaming analytics captures the value of operational data and metrics to provide new insights to create business opportunities. These metrics help agents improve their call handle time and also reallocate agents across organizations to handle pending calls in the queue.

article thumbnail

The HP-Autonomy lawsuit: Timeline of an M&A disaster

CIO Business Intelligence

The 2000s: Spending spree September 2003: Autonomy completes its purchase of video management software vendor Virage and rebuilds the company’s software on its own IDOL (Intelligent Data Operating Layer) unstructured data management platform. billion at 2011 exchange rates—although later reports will put the price as high as £8.7

Software 102
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Success: Earning Trust Through Partnership

Sisense

Click here for a complimentary copy of the report. This three-letter attribute is one of the most important metrics for service-providers as it ranks customer satisfaction. ” Chris Wallingford, Director of Business Intelligence, Tessitura Network. We value your business. Building a partnership.

article thumbnail

What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. Corporations and public sector organizations that have successfully implemented ITIL best practices report huge savings.

IT 101
article thumbnail

Data Science, Past & Future

Domino Data Lab

But the business logic kept getting more and more progressively rolled back into the middle layer, also called application servers, web servers, later being called middleware. Along with your database servers, you had, data warehousing and business intelligence. What do they report in common? Then things changed.