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Thermo Fisher transforms its customer experience

CIO Business Intelligence

With its business rapidly growing and customer expectations rising, Thermo Fisher Scientific is turning to machine learning and robotic process automation (RPA) to transform the customer experience. Since 2006, it has grown with additional mergers and acquisitions, including Life Technologies Corp. Catalyzing change.

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Wolverine hits pause for cloud success

CIO Business Intelligence

It’s one of those CIO-plus roles that people talk about,” says Slater, who has served as CIO since 2006. Wolverine’s cloud push is largely about “getting our data in the cloud so we can connect in ways we have not done before, making that data even more powerful,” Slater says. Cloud Computing, Digital Transformation

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